This review is way too late because I lost the contact info for the employee who was most helpful, but I just found it! Philadelphia, Pennsylvania 19106 USA. He knew he had seen gorilla glue in the engineer's office. We experienced delays in checking-in, the Manager completely failed to address concerns about our room (cleanliness level/ noise concerns) and simply does not get it when it comes to meeting guest expectations! The night auditor, Chun, took the time to recommend several Korean restaurants since my husband loves Korean food. Very covid conscientious and clean hotel! Thank you for your king comments! It also happened to be the weekend of the Army/Navy game so the hotel wall full. We hope to see you again soon! more. We were in walking distance of several restaurants, as well. The bed was very comfortable as were the linens. I will make sure to let Chun know you appreciated his help. Own or manage this property? Hi DereckNB, thank you for taking the time to offer us your review and feedback on your stay with us. Check this site out if you haven't already. My biggest gripes (other than the delays in waiting for an elevator since they're small and the restrictions are to have only 2 people at a time in them or one party) were the lack of basic amenities that you would expect from a 4-star hotel, like having a little shop to pick up essentials or even vending machines. I will personally follow up with each department head as well as all members on my team to make sure we address this immediately. Located in Old City, Renaissance Philadelphia Downtown offers innovative dining options including a French-inspired cafe and casual American eatery. Elevate your wedding reception or business meeting with our available catering services. There are many more better options in Philly so choose a location where one actually feels welcomed and not stressed by a Manager and staff who do not know how to manage an hotel! The staff was aware of the 3 pm wedding(with shuttle service picking everyone up at 2:30). We hope to be able to host you again soon. Renaissance Philadelphia Downtown Hotel, Philadelphia: Bekijk 140 beoordelingen, 122 foto's en aanbiedingen voor Renaissance Philadelphia Downtown Hotel, gewaardeerd als nr.52 van 96 hotels in Philadelphia en geclassificeerd als 4 van 5 bij Tripadvisor. Book Renaissance Philadelphia Downtown Hotel, Philadelphia on Tripadvisor: See 143 traveler reviews, 132 candid photos, and great deals for Renaissance Philadelphia Downtown Hotel, ranked #52 of 94 hotels in Philadelphia and rated 4 of 5 at Tripadvisor. Are there opportunities to exercise at Renaissance Philadelphia Downtown Hotel? Be warned--the check-in. The "Old City" meets edgy glam at Renaissance Philadelphia Downtown Hotel. See 1,030 traveler reviews, 363 candid photos, and great deals for Renaissance Philadelphia Airport Hotel, ranked #70 of 94 hotels in Philadelphia and rated 3.5 of 5 at Tripadvisor. Hotels near Renaissance Philadelphia Downtown Hotel, Renaissance Philadelphia Downtown Hotel Rooms, Four Points by Sheraton Hotels in Philadelphia, Preferred Hotels & Resorts in Philadelphia, Extended Stay America Hotels in Philadelphia, Hotels near Second Bank of the United States, Hotels near Cooper St/Rutgers University Station, Hotels near Walter Rand Transportation Center Station, Hotels near Hussian School of Art Philadelphia, PA, Hotels near Rutgers, The State Univ. The "Old City" meets edgy glam at Renaissance Philadelphia Downtown Hotel. Bu otel misafirlere ücretsiz kablosuz İnternet, restoran ve bar/oturma salonu sunuyor. Many travelers enjoy visiting Battleship New Jersey (1.1 miles), Independence National Historical Park (0.1 miles), and Cathedral Basilica of Saints Peter and Paul (1.3 miles). We also walked to a Old Town Pizza and to a couple of nearby bars for happy hour. We hope you enjoyed the wedding and we really enjoyed having your party stay with us it was a pleasure to serve you all. It is a bit uphill dealing with all the current city restrictions regarding the pool and restaurant however we are very happy that the outdoor seating is now available for the restaurant. Hi pugula, thank you for staying with us! 401 Chestnut Street. The hotel definitely has the feel of a smaller boutique hotel, which is nice if you enjoy that kind of experience. The parking situation is a bit odd. It is also situated just 10 minutes away from the Philadelphia International Airport. I'm glad that we met your expectations and that you enjoyed your stay. Perfect location in historical area- great for walking. Franklin Social American Kitchen & Bar, our on-site restaurant, features contemporary American cuisine with an attitude that’s all Philly. My room on the top floor had a fabulous view of the historical park across the street. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The lobby and particularly the check-in site are not impressive, but the staff is. Fromm check-in to check -out staff members went above and beyond to be helpful. I did reply to you internally as well from your survey and I'm thankful that you received that quickly and I was able to address your concerns. Whether you're embarking on a leisurely getaway or productive corporate travels, Renaissance Philadelphia Downtown Hotel is sure to please. Loved the decor. My only gripes here are that the Black accent walls can make the room feel a bit dark and the lack of storage space is strange for a hotel (there's only like 2 small drawers and a SUPER tiny closet); seems an odd design choice when the room clearly has ample space to accommodate more storage. What are some of the property amenities at Renaissance Philadelphia Downtown Hotel? We were looking for something near the historical district and in walking distance of the sights. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel advertises valet service but when you pull up there is no one readily available to provide that service (you have to go inside); however, there is a public parking garage literally around the corner and the rates are cheaper than the valet anyway (and FYI, the hotel uses that garage for valet as well, so you might as well save yourself the. Yes, dry cleaning and laundry service are offered to guests. What are some restaurants close to Renaissance Philadelphia Downtown Hotel? I don't touch the stuff! Renaissance Philadelphia Downtown Hotel, Philadelphia Picture: Recreation - Check out Tripadvisor members' 50,642 candid photos and videos. While I know this response does not correct your experience with us, I hope it is a step in the right direction. Skip Main Navigation. Even the bartender (female with glasses) was helping wedding guests figure out how to tie bow ties! This is the version of our website addressed to speakers of English in the United States. Claim your listing for free to respond to reviews, update your profile and much more. Always have a few treats laying around. The location of the property is just FANTASTIC; it's literally right next to Independence Hall and the Liberty Bell center, a few blocks from the Penn's Landing waterfront, close to city hall, and not far from South Street with tons of different restaurants, shops, etc. Book Renaissance Philadelphia Airport Hotel, Philadelphia on Tripadvisor: See 1,030 traveller reviews, 362 candid photos, and great deals for Renaissance Philadelphia Airport Hotel, ranked #69 of 94 hotels in Philadelphia and rated 3.5 of 5 at Tripadvisor. Could have had bar open. Please see our partners for more details. Hello Melissa, thank you so much for taking the time to offer us your review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the version of our website addressed to speakers of English in the United States. The room was clean, spacious, and modern. Renaissance Philadelphia Downtown Hotel features unique, creatively inspired rooms with complimentary Wi-Fi, intuitive amenities and Old City views. Renaissance Philadelphia Downtown Hotel, Philadelphia: Se 141 anmeldelser fra rejsende, 122 billeder og gode tilbud vedr. He suggested great places to eat. Participating in the Visit Philly package is definitely a great way to take advantage of our location so in looks like that was a hit! Each of us can get busy at times throughout the day but that is no excuse to not give our guests 100% when they need us. Beds are super comfortable. omni hotel philadelphia, omni hotel independence park, omni philadelphia. They had to bri Fabio and it was all decaf bit corrected soon After . Renaissance Philadelphia Airport Hotel, Philadelphia Resim: photo0.jpg - Tripadvisor üyelerinin 50.643 gerçek Renaissance Philadelphia Airport Hotel fotoğrafına ve videosuna bakın. This is Emma Williams, Director of Rooms at the Renaissance Downtown Hotel again. Nearby attractions include Philadelphia Urban Adventures (0.1 miles), Olde City Escape Games (0.2 miles), and Founding Footsteps (0.3 miles). There was lots of construction at night so quite loud for our 1 night stay. But. Renaissance Philadelphia Downtown Hotel . Once again, I am very sorry you did not enjoy your stay with us. Only slight negative was that the breakfast buffet was rather tired- same choices every day and not much variety. Are any cleaning services offered at Renaissance Philadelphia Downtown Hotel? Book Renaissance Philadelphia Airport Hotel, Philadelphia on Tripadvisor: See 1,030 traveller reviews, 362 candid photos, and great deals for Renaissance Philadelphia Airport Hotel, ranked #70 of 94 hotels in Philadelphia and rated 3.5 of 5 at Tripadvisor. Now $135 (Was $̶1̶9̶3̶) on Tripadvisor: Renaissance Philadelphia Downtown Hotel, Philadelphia. We had got to visitphilly.com to book our hotel and got several perks along with the room. Our valet also work as bellmen as we've worked to staff our property according to the current needs and they were most likely assisting another guest at the time. Renaissance Philadelphia Airport Hotel, Philadelphia Resim: Grand Ballroom - Tripadvisor üyelerinin 50.674 gerçek Renaissance Philadelphia Airport Hotel fotoğrafına ve videosuna bakın. It is a fantastic city with a lot to see and do and let us not forget eat! See 143 traveler reviews, 132 candid photos, and great deals for Renaissance Philadelphia Downtown Hotel, ranked #52 of 94 hotels in Philadelphia and rated 4 of 5 at Tripadvisor. However you will be glad to know that we are open, of course with new sanitizing protocols in place, wearing masks now but just as welcoming! However some of our guests do requests it regularly and so we add to every room along with regular coffee and tea. There are more places to choose from in the Philadelphia area. 52 af 95 hoteller i Philadelphia og med bedømmelsen 4 af 5 på Tripadvisor. Are there any historical sites close to Renaissance Philadelphia Downtown Hotel? Every employee was friendly and helpful. We were there for a wedding. No bar open for bloody Mary’s at 11 am. Giancarlo Rodriguez was exceptional when I checked in. And the location cannot be beat. Renaissance Philadelphia Downtown Hotel: Clean, Modern, Friendly & Great Location - See 143 traveler reviews, 131 candid photos, and great deals for Renaissance Philadelphia Downtown Hotel at Tripadvisor. All the small things matter. is hard to find as you have to walk straight through the lobby and turn left. Is Renaissance Philadelphia Downtown Hotel located near the city center? We deliver comfort and convenience with complimentary Wi-Fi, plush bedding and 55-inch LCD TVs. Hotel has a cool vibe. of New Jersey, Camden, Hotels near Rutgers University - Camden, NJ, Hotels near Cooper University Health Care, Hotels near Strayer University Cherry Hill Campus. We had a quick overnight and could not have had better hospitality and felt safer. omni hotel philadelphia, omni hotel independence park, omni philadelphia, Renaissance Philadelphia Downtown Hotel Features, 401 Chestnut Street, Philadelphia, PA 19106, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We had a one night stay in Philly the day before my surgery at University of Pennsylvania. The restaurant manager Kyle was also very friendly during our stay over Christmas. It is also located just 10 minutes away from the Philadelphia International Airport. Renaissance Philadelphia Downtown Hotel Features, 401 Chestnut Street, Philadelphia, PA 19106, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Decent Stay; Great Location; Boutique Feel, I rated my stay a 3 because it was a pretty average experience. Elevate your wedding reception or business meeting with our available catering services. Our city center hotel in the heart of Philadelphia, Pennsylvania was conceived in homage to historical details of old Philadelphia fused with a modern energy. Best Renaissance Hotels in Philadelphia: find 1,173 traveller reviews, candid photos, and prices for 2 Renaissance Hotels in Philadelphia, PA. The room has plenty of surfaces, which is critical. First off, the room was clean--I like the hard surface floors (no dirty carpeting) and the decor was all historic Philly related--loved that! I will make sure to pass your comments along to the restaurant manager so he can discuss with his team. The continental breakfast is great, salmon, etc. Good healthy precautions need more reg coffee on room. Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests. He always had a smile and an eager desire to help. Everyone was so welcoming and even greeted our dog with treats. It's in an alcove, but you only go there during arrival and departure, so--very smart to not have it front and center taking up a lot of their beautiful space. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Driving Directions Now $144 (Was $̶2̶0̶2̶) on Tripadvisor: Renaissance Philadelphia Downtown Hotel, Philadelphia. Both dogs and cats are permitted, but pets may not be left unattended in rooms. It is our goal that each and every guest leave happy so I am very sorry we were unable to achieve that goal with you. This hotel starts slowly, picks up steam, and hits it out of the park. Hi 717micheleo, thank you for staying with us and for taking the time to offer us your review. Guests praise the locale. Yes, guests have access to a fitness center during their stay. Very much appreciated. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The hotel was clearly recently renovated and the rooms are uniquely and nicely decorated, and very fitting for the Philly culture and feel. Thank you again for taking the time and thank you for staying with us during the holidays. Hotel: Renaissance Downtown Hotel, Dubai - See 1,045 traveller reviews, 1,184 photos, and cheap deals for Renaissance Downtown Hotel, Dubai at Tripadvisor. Book Renaissance Philadelphia Airport Hotel, Philadelphia on Tripadvisor: See 1,028 traveler reviews, 344 candid photos, and great deals for Renaissance Philadelphia Airport Hotel, ranked #68 of 94 hotels in Philadelphia and rated 3.5 of 5 at Tripadvisor. They answered questions, took care of issues, and handed me water. I would definitely return here for leisure. Also, my husband and I have stayed at a few hotels during this covid era and it didn't seem like the hotel takes the cleanliness and disinfecting of public spaces and rooms as seriously or thoroughly as other hotels. Allow me to apologize if you had any issues with our bar service. See 143 traveler reviews, 132 candid photos, and great deals for Renaissance Philadelphia Downtown Hotel, ranked #52 of 94 hotels in Philadelphia and rated 4 of 5 at Tripadvisor. The service was excellence, from the valet parking, to the front desk, to the concierge desk. valet cost). This hotel was perfect! I know that I responded to your survey but I also wanted to make sure I reached out to your Trip Advisor review as well. The lobby bar is a great place to watch the game and the food is good. more. We deliver comfort and convenience with complimentary Wi-Fi, plush bedding and 55-inch LCD TVs. A hotel's guest rating is calculated using data provided under license by Tripadvisor. Hi janelavone! Walk to the Liberty Bell, Independence Hall, Franklin Square and the Philadelphia Convention Center. Thank you for mentioning our tem they work very hard and I'm glad they made the stay a special one for you. Please see our partners for more details. Just takes some getting used to. Renaissance Philadelphia Downtown Hotel, ฟิลาเดลเฟีย: รูปถ่าย photo9.jpg - ดูภาพถ่ายและวิดีโอจริงจากสมาชิกของ Tripadvisor จำนวน 50,642 รายการ Renaissance Philadelphia Downtown Hotel, Philadelphia Picture: Entrance - Check out Tripadvisor members' 50,679 candid photos and videos. Yes, it is 0.9 miles away from the center of Philadelphia. We hope to see you again very soon! Just phenomenal! Map of Renaissance Philadelphia Downtown Hotel, Philadelphia: Locate Philadelphia hotels for Renaissance Philadelphia Downtown Hotel based on popularity, price, or availability, and see Tripadvisor reviews, photos, and deals. As I mentioned in my previous response any additional feedback on how the team could have better meet your needs is greatly appreciated. Renaissance Philadelphia Downtown Hotel, placeret som nr. I did provide this feedback to the hotel and someone got back to me right away, which was nice. Two blocks to the right was Independence Hall, and two blocks to the left was the Museum of the American Revolution. Call 1-800-916-1392. Thank you again for staying with us and safe travels! Now HK$736 (Was H̶K̶$̶8̶6̶8̶) on Tripadvisor: Sonesta Philadelphia Downtown, Philadelphia. Hi William P, thank you for taking the time to offer us your review. There's a restaurant and bar right downstairs and we went to both. Our city center hotel in the heart of Philadelphia, Pennsylvania was conceived in homage to historical details of old Philadelphia fused with a modern energy. Thanks for taking the time to review us. We are glad that even though the times are a bit different you enjoyed the vibe of the property. I tripped and broke my shoe. Taxes and fees that are shown are estimates only. Keep up with your active lifestyle at our indoor pool and fitness center. Renaissance Philadelphia Downtown Hotel, Philadelphia Picture: Eingangsbereich mit Lobby & Bar - Check out Tripadvisor members' 50,639 candid photos and videos. We never once saw anyone wiping down anything in public spaces (and we were in and out of the hotel for 3 days straight) and we even saw one of the housekeepers cleaning one of the rooms on our floor without wearing a mask. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Always, there is a lot of very helpful staff. I highly recommend this hotel! Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. I take full responsibility for the fact that you were unhappy with them as it is my duty to make sure we train and coach the team for all types of situations. Hate paying so much for valet as well 40.00. Does Renaissance Philadelphia Downtown Hotel offer any business services? What food & drink options are available at Renaissance Philadelphia Downtown Hotel? There sure have been some changes since December right? WiFi is free, and this hotel also features a restaurant and a bar. Whether you're embarking on a leisurely getaway or productive corporate travels, Renaissance Philadelphia Downtown Hotel is sure to please. Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel. 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